Effective Date: 01 Janaury 2025

At Savee Beauty, we are committed to delivering your orders quickly, safely, and efficiently.
This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Carrier

We partner with NinjaVan to provide reliable and efficient delivery service across Malaysia & Singapore.

2. Processing Time

 

• • Orders are typically processed within 1–2 business days after payment is confirmed.

• • Orders placed on weekends or public holidays will be processed on the next business day.

Note:
Processing times may be longer during peak periods such as sales or holidays.

3. Shipping Time and Delivery Estimates

After your order is processed, estimated delivery times are:

Location	Estimated Delivery Time
Malaysia & Singapore	1–2 business days
Other Areas (if applicable)	5–10 business days

Please note that delivery times are estimates and may vary depending on external factors beyond our control (e.g., weather, courier delays).

4. Shipping Rates

 

• • Standard shipping rates will be calculated at checkout based on your location and the weight/size of your order.

• • Free shipping may be offered for orders above RM150 (terms and conditions apply).

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS.
You can track your shipment directly on NinjaVan’s tracking page.

6. Delivery Issues

 

• • If there is an issue with delivery (e.g., missed delivery attempt), NinjaVan will contact you directly.

• • Please ensure that your shipping address and contact information are accurate to avoid delays.

• • If your package is lost or delayed significantly, please contact us at veeman1u@hotmail.com for assistance.

7. International Shipping

Currently, we offer international shipping via DHL or UPS, depending on the destination, shipping conditions, and applicable customs regulations.

8. Undeliverable Packages

If a package is returned to us due to incorrect address, failure to collect, or other reasons not caused by Savee Beauty or NinjaVan:

 

• • We will contact you to arrange re-delivery (additional shipping charges may apply).

• • If you choose to cancel the order, the original shipping fee will not be refunded.

9. Contact Us

If you have any questions regarding shipping or your order status, please contact:

Savee Beauty
Email: veeman1u@hotmail.com
Phone: +60356129999
Website: www.saveebeauty.com